Q/A

ChicagoVPS is a 24/7/365 operation with trained techs to always have an answer for you. Since we are an unmanaged provider, we are only required to provide support on network and hardware related issues. Anything beyond that scope, you would have to pay for administrative tech time.

We accept PayPal, and major credit cards.

If your VPS uses all of its bandwidth for the month, it will be automatically suspended. You may buy more bandwidth at that point or ahead of time. Please contact support for pricing.

We offer 6 locations across the United States. - Buffalo, NY - Chiocago, IL - Piscataway, NJ - Atlanta, GA - Dallas, TX - Los Angeles, CA

A KVM VPS is like a dedicated server within a physical dedicated server. OpenVZ shares resources with every other client on the host node and is considered container based virtualization. You should choose what is right for you based upon your needs. If you need help deciding, ask someone from our sales team and we'd be glad to point you in the right direction.

ChicagoVPS takes internal backups for disaster recovery reasons. These backups should NOT be relied upon as a customer backup. We do offer paid backup services.

If you wish to order more IPs you will have to open up a support ticket with our sales team. We will require proper justification for allocation of additional IP addresses.

Our VPS control panel allows you to perform any operation such as Start, Stop, Restart, Re-Install, etc. There are also network graphs that will show the status of your VPS and the bandwidth usage.

Occassionally our fraud detection can mark legitimate orders as fraud, and we do appologize in advance. If this happens to you, simply open a support ticket and supply the required identification to allow up to process the order.

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Live Chat

Chat with a ChicagoVPS represenative during our business hours.

Support Tickets

With multiple support operators online, our response time is 30 minutes or less.

24/7/365 Support

North American Based support is available 24x7 eager to help you!

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